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Josh Barner is a highly experienced IT professional with a strong background in analytics and service management. Currently serving as Senior Manager Analytics and Senior Operations Manager at Bell Techlogix, Inc., Josh directs IT Managers and oversees their performance to ensure operational efficiency. Prior roles include Global IT Service Desk Manager at Ecovyst, Inc., and Information Technology Service Delivery Manager at CompuCom, where Josh managed outsourced services and teams of technicians. Previous experience also includes managing the Planning & Analysis department at Ameristar Casino Hotel Kansas City, and serving as IT Project Manager and Management Analyst at FEMA, where Josh implemented best practices and developed a service delivery model. Beginning the career as Callcenter Service Desk Supervisor at Williams Lea Tag, Josh has consistently focused on enhancing operational performance and driving improvements across various IT domains.