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Kathryn O'Brien is a seasoned professional in technical product ownership and business analysis, currently serving as a Senior Technical Product Owner at Bell since April 2021, having also held the role of Lead Business Analyst. Prior experience includes Chief Technology Officer at VeteranOwned Corporation and Salesforce Consultant at Flagstone, where Kathryn designed an OMNI Channel strategy. As a Salesforce Business Analyst at CBRE, responsibilities included digitalization and business transformation of multiple lines of business. Earlier roles comprise Senior Business Analyst at MAK London Ltd, Salesforce Administrator at Lloyd's Register, and multiple positions focused on Salesforce implementation and consulting. Kathryn holds a Bachelor of Applied Arts in Administration and Information Management from Ryerson University, a Certificate in Business Analysis from The George Washington University, and various certifications from Salesforce, highlighting a robust educational background in technology and business analysis.