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Derek Dagg is currently serving as the Business & Data Insights Manager at George Best Belfast City Airport, where responsibilities include collaborating with the executive team to enhance decision-making through data, automation, and analysis. Prior to this role, Derek worked at PwC UK as a Data Analyst, where tasks involved creating and maintaining BI dashboards and utilizing programming tools such as Python and Power BI. Derek also held positions at PwC UK as a Business Operations Associate, and at MRP, where lead generation strategies and appointment setting were key focuses. Previous experience includes leadership roles in customer service and team management at Concentrix, alongside supervisory and operational positions in cleaning and maintenance. Derek holds a Bachelor of Science in Mathematics and Statistics from The Open University.