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Rachel Mercer has extensive work experience in various roles and companies. Rachel worked at Belardi Wong as an Associate Vice President starting in February 2021 and also served as an Account Director from January 2019 onwards. Prior to that, they worked at ALC for over two decades, starting as a Vice President in August 1996 and eventually becoming a Senior VP until January 2019. Additionally, they held a role as the Director of CRM at Illuminations in 1998-1999 and as the Director of Marketing at Smith and Hawken from October 1992 to August 1996.

Rachel Mercer attended The New Hampton School from 1976 to 1978. Following that, they enrolled at the University of San Francisco from 1979 to 1981, where they pursued a major in Business. No specific degree name is provided for their university education.