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Ying Wang has extensive experience in the human resources and customer success sectors, currently serving as Customer Success Operation Director at Beisen since October 2013, where a focus on strategy and metrics aims to enhance customer success and reduce churn. Prior roles include RPO Deputy Director at ChinaHR.com, HR Manager at the Chinese Society of Electrical Engineering, Recruiting Manager at HollySys Automation Technology, Consultant at Beijing Xisanjiao Institute of Human Resource Technology, and Consultant for Talent Selection at Beijing Data Bank Technology Co., Ltd. Ying Wang holds a Master's degree in Economics with a focus on Human Resources from Capital University of Economics and Trade, and a Bachelor’s degree in Psychology from Beijing Normal University.