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Dhiraj Kumar is an experienced Customer Relationship Officer at befikr.in since December 2019, previously working as a Business Development Executive at Bridge Group Solutions Pvt. Ltd. for a brief period in 2019. Dhiraj's responsibilities include expanding the customer base, interviewing potential clients, analyzing existing insurance policies, and assisting policyholders with claims and renewals. Dhiraj holds a Postgraduate Diploma in Management with a focus on Marketing and HR from G L Bajaj Institute of Management & Research (2018-2020), a Bachelor's degree in Science (Physics Hons) from Magadh University (2015-2018), and completed schooling at Bihar School Examination Board Patna (12th grade) and Central Board of Secondary Education (10th grade).