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Ramie Yacoub is an experienced customer operations manager currently serving at Australian Payments Plus since August 2023 and at Beem It since February 2018, focusing on customer support and feedback management. Previously, Ramie held leadership roles at Commonwealth Bank from April 2012 to February 2018, including Team Leader in Financial Assistance Solutions, as well as positions in credit solutions and continuous improvement. Early career experience includes management at Two Monks Cafe and roles at McDonald's and Bevilles Jewellers. Ramie holds a Bachelor of Business degree in Marketing and International Trade from Victoria University and East Carolina University.