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Danielle Hankerson is a skilled retention specialist at Charter Communications, where proactive outreach strategies have been implemented to enhance customer loyalty and reduce churn rates since July 2021. Previously, as a business manager at Urban Decay Cosmetics from February 2016 to August 2019, Danielle directed a high-performing team, driving sales beyond monthly targets and increasing product visibility. At Clinique, from July 2015 to February 2016, Danielle achieved significant revenue growth through team motivation and innovative promotional events. Additionally, Danielle served as a senior education consultant at Sephora inside JCPenny from January 2012 to July 2015, developing training programs that enhanced product knowledge and boosted transaction values. Educational credentials include studies at Broward College and Nova Southeastern University.