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Adam Defusto is an accomplished professional with extensive experience in customer success and project management across various sectors. Currently serving as Principal Customer Success Manager at Beamery, Adam plays a crucial role in implementing talent strategies for strategic accounts. Prior experience includes Technical Project Manager and Program Manager positions at Salesforce, where Adam led large-scale global initiatives to enhance efficiency and productivity. Adam's career also features project management roles at Thales, where responsibilities included delivering new technologies to the UK's Mainline Rail market, as well as roles at IBM and various organizations in sports and retail. Adam holds a degree in Business Studies from Northumbria University and has furthered professional development through Salesforce's Trailhead program.