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Jessica Williams is an experienced professional currently serving as an Implementation Specialist at Beam Benefits since October 2021, where responsibilities include new group implementations and cross-training in Operations. Prior to this role, Jessica excelled as a Customer Care Representative at Beam Benefits. Jessica is also the owner of Selphie's Stitches, a small business in Dayton, Ohio, specializing in custom crochet hats and accessories. Previous work experience includes positions as a Dental Technician at Cosmetic Dental Artistry Inc, Captionist at Communication Service for the Deaf, Sales Associate at Torrid, Sales and Marketing Coordinator at Dayton Convention & Visitors Bureau, Software Implementation Specialist at Reynolds and Reynolds, and Guest Services Representative at Hilton Hotels and Extended Stay Hotels. Jessica holds an Associate of Applied Science degree in Hospitality Management from Sinclair Community College.