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Jessica R. Costin has a diverse work experience spanning various industries. Jessica started their career as a Production Intern at FOX Sports in 2009. Jessica then worked as a Sports Writer, Photography Editor, and Intern-Sports Writer at the Office of Public Affairs - UMass Lowell from 2007 to 2010. In 2010, they were a Public Relations Intern at the New England Sports Network. Following this, from 2011 to 2014, they worked as a Manager Trainee at Uniqlo, where they gained experience in team management, customer service, and sales analysis. From 2011 to 2021, Jessica worked at Beacon Communities LLC, initially as a Certified Occupancy Specialist, managing files and conducting trainings, and later taking on roles as Property Manager, Compliance Manager, and Director of Portfolio Administration. In these roles, they handled tasks such as managing properties, implementing new programs, and creating policies and procedures. Jessica also pursued their interest in fashion, briefly working as a Fashion Student at the Paris Fashion Institute in 2010.

Jessica R. Costin completed their Master of Science (MS) degree in Industrial and Organizational Psychology at Southern New Hampshire University, from the year 2019 to 2021. Prior to that, they obtained their Bachelor of Arts (BA) degree in Creative Writing from the University of Massachusetts Lowell, attending from 2006 to 2010. In addition to their educational background, Jessica has certifications from the National Center for Housing Management, including the Certified Tax Credit Specialist certification they obtained in 2020. Jessica also holds certifications for Certified Manager of Housing and Certified Occupancy Specialist, although the specific years for these certifications were not provided.