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Norma Reid is a seasoned professional with extensive experience in coaching, training, and workshop facilitation focused on personal and career development. As the Chief Joy and Happiness Officer for a self-employed venture since June 2003, Norma has been integral in helping individuals achieve fulfilling lives through one-on-one coaching and team-building workshops. Current roles include Team Lead/Lead Facilitator at Beacon Community Services, where programming emphasizes emotional intelligence and essential skills for job seekers, and Trainer Extraordinaire/Certified Executive Coach at From Dreams to Reality Success Training. Previous positions include facilitating programs for older adults at ETHOS Career Management Group, coordinating skills enhancement for at-risk youth at Career Link, and coaching clients globally at Peak Potentials. Education includes a Post-graduate Certificate in Executive Coaching from Royal Roads University and studies at Thompson Rivers University.