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Alex Nelson is a skilled Desktop Engineer currently employed at BCS IS|IT since June 2023, providing first-level technical support for various hardware and software issues while ensuring system security. Previously, from April 2021 to May 2023, Alex served as a Database Specialist at SCAS Management Group, where responsibilities included data entry, verification, and troubleshooting hardware and software problems. Alex's earlier experience includes roles as a Grocery Associate at Pick 'n Save and as a Fast Food Cook at Taco Bell. Alex holds an Associate's degree in Information Technology from Milwaukee Area Technical College (2017-2020) and a high school diploma from Waterford Union High School (2011-2015).