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Mandi Conley is a seasoned professional with extensive experience in project management and process improvement within the telecommunications sector. Currently serving as Process Manager for Enterprise at BCM One since January 2022, Mandi has previously managed multi-million dollar customer accounts and projects at Wholesale Carrier Services, Inc., where responsibilities included overseeing onboarding for clients with enterprise-level needs. Additionally, Mandi has held various roles from provisioning specialist to director of network design and operations throughout a diverse career spanning over two decades, showcasing a strong background in network operations, service delivery, and technical analysis. Mandi's expertise encompasses project management, network design, customer service, and comprehensive process documentation.