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Indhira Melo has extensive experience in operations and service delivery, currently serving as Global Access Provisioning Manager and Global Service Delivery Manager at BCM One since March 2018. Prior roles include Operations Manager at Hotwire Communications Ltd from April 2015 to March 2018 and iTerritory Account Manager II at Avaya from June 2014 to March 2015. Indhira also held the position of Service Delivery Manager at Cbeyond from February 2009 to May 2014 and Sales Operations Manager at Birch Communications from February 2003 to October 2008. Indhira's educational background includes an Associate's degree in Business Administration and Management from Broward College and an Associate of Arts in Commercial Arts from The Art Institutes.