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Cherilyn Leffler possesses extensive experience in eGaming and operations management, currently serving as Senior Manager of Player Account & Platform Operations at BCLC since April 2011, with previous roles including Manager of eGaming Operations and Interim Director of eGaming Operations. Additionally, Cherilyn operates Johnny Fire Design as Owner and Graphic and Web Design Consultant. Prior experience includes a role as Senior Implementation & Technical Support Specialist at MillTech Inventory Management Solutions from March 2005 to December 2009. Cherilyn holds a Business Leadership Certificate from UBC Sauder School of Business, a Professional Scrum Product Owner I designation from Scrum.org, and an Associate Certificate in Web Technologies from the British Columbia Institute of Technology, complemented by a Bachelor of Arts in Criminology and Psychology from Simon Fraser University.