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Lisa Hoogstins currently serves as the Client Services Department Manager at BCA Financial Services, Inc., where responsibilities include enhancing client experience through innovative technology and skilled personnel. Since September 2018, Lisa has successfully restructured teams to improve processes and minimize risks. Previously, as a Project Coordinator at EASTERN EXTERMINATING INC, Lisa achieved a significant 65% increase in secured payment agreements within three months. Earlier experience includes a role as Sr Manager Customer Services & Information at Bevolkingsonderzoek midden-west, overseeing a team of over 35 employees in a cancer screening organization, fostering a culture of trust and compliance with administrative protocols. Lisa holds a BA in English Language and Literature from California State University, Fullerton, as well as a degree in HBO Middel Management from ISBW.