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Valerie B currently serves as the Client Onboarding Team Lead at BBVA since September 2024, following a tenure at BNY Mellon where Valerie held roles including Vice President Onboarding Officer and Lead Team Manager of Client Onboarding, Transitions, Conversions, and KYC. Prior experience includes positions as Sr. Specialist Client Quality - Project Manager, and Project Manager within the Alternative Investment Services sector at BNY Mellon, where responsibilities encompassed client service, project management, and quality assurance. Earlier, Valerie worked as a Strategic Trainer and Team Lead for Exception Processing Associates at BNY Mellon | Pershing, demonstrating expertise in client relationship management and operational efficiency. Valerie holds a Bachelor of Science degree in Marketing from the University of Central Florida, earned in 2008.