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Frank Jarrin serves as Principal Manager and Factory Tech Lead Engineering at BBVA, focusing on corporate systems, service quality, and software transformation. With extensive experience leading innovation, business execution, and implementing digitalization efforts, Frank achieved significant improvements, including increased workforce service coverage from 61% to over 97%. Previously, Frank held the position of Chief Information Officer at PANDERO S.A. EAFC, where innovative strategies transformed customer experiences and enhanced digital collaboration. Frank's background spans various leadership roles in sales, marketing, and information technology for renowned companies, including Schlumberger and Ericsson. Frank holds multiple certificates from prestigious institutions, including MIT and UC Berkeley, in areas such as digital transformation and applied artificial intelligence, complemented by a Master's degree in Technology Management.