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Gisele Oliveira has extensive experience in the technology and project management sectors, currently serving as a Scrum Master at BBTS since August 2017, where responsibilities include leading Agile ceremonies, collaborating with the Product Owner, assessing processes for functional analyses, identifying risks, and implementing strategies for organizational changes. Prior roles include Business Analyst and Systems Analyst, with significant contributions at the Tribunal de Contas do Estado de Mato Grosso and as a Requirements Coordinator for Banco do Brasil at BBTS. Gisele's educational background includes a degree in Computer Science from UNIC Universidade de Cuiabá and a post-graduate degree in Project Management from Unirondon - Universidade Candido Rondon.