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Ben Herbert is an experienced Principal Service Manager with a comprehensive background in service management and IT solutions, currently employed at BBC Studios Ltd since August 2014. Responsibilities include managing service portfolios, negotiating Service Level Agreements, and leading service review meetings with stakeholders and vendors. Prior roles include Principal Service Manager at BBC, IT Business Relationship Manager at Bauer Media, and various engineering and managerial positions at technology-focused companies. Ben holds a BSc (Hons) in Internet Technologies from Staffordshire University and a BTEC National Diploma in Computer Studies.