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Sylvia Palacios is a Revenue Integrity Analyst at BayMark Health Services since August 2021, specializing in charge capture and revenue monitoring, while serving as a primary contact for charge-related workflows. Previously, Sylvia held the position of Charge Capture Coordinator at Parkland Hospital from October 2020 to August 2021, where responsibilities included analyzing billed charges, ensuring accuracy, and providing charge capture training. Before that, Sylvia worked as a Chart Information Auditor at Baylor Scott & White Health from August 2014 to October 2020, maintaining a charge accuracy rate of at least 95% and assisting in the resolution of pended accounts. Sylvia earned a Bachelor of Science in Health/Health Care Administration/Management from Western Governors University.