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Krystal Mallory, LMFT, has been working in the field of mental health since 2007. Krystal began their career as a Therapist, Team Leader, TBS Coach, and Residential Counselor at Crittenton Services for Children and Families. In 2012, they moved to McKinley Children's Center, where they worked as an Outpatient Therapist. In 2016, they joined Prototypes as a Supervisor 1 and Licensed Outpatient Clinician. Most recently, in 2018, they became the Clinical Director at Bayfront Youth and Family Services.

Krystal Mallory, LMFT, received their Bachelor of Arts (B.A.) in Psychology from California State University, Fullerton in 2007. Krystal then completed their Master of Science (MS) in Counseling, MFT from University of Phoenix in 2011, with a focus in Counseling Psychology.