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Monika Heinrich is an experienced IT Project Manager and Application Manager at Bayernwerk since April 2022, overseeing process systems and project management in the energy sector, particularly focusing on customer acquisition, product implementation, and ERP system integration. Previously, Monika held the position of Project Manager at Bayernwerk Regio Energie GmbH, handling customer projects, internal project supervision, and energy data management. Experience also includes project leadership in data management at Thüga SmartService, a role involving client projects and internal process improvements. Monika briefly worked as a Master's student at Bosch, developing concepts for automated measurement technologies, and was a scientific employee at Hochschule Hof, coordinating research projects related to waste heat optimization. Monika holds a Master of Engineering in Mechanical Engineering and a Bachelor of Engineering in Environmental Protection Technology from Hochschule Hof.