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Benjamin Jeffrey is a seasoned professional with extensive experience in account management and engineering. Currently serving as Head of Account Management at Baxter Freight since October 2018, Benjamin develops strategic initiatives to enhance client portfolio retention and improve the customer journey while promoting innovation within the team. Previous roles include Manager and Senior Account Manager at Baxter Freight, where effective consultancy on supply chain efficiencies was key. Prior experience includes serving as Business Manager at Vertu Motors plc and Project Manager at Sea Otter Boats, where hands-on engineering skills were essential. Early career experience as an Engineering Apprentice at Sea Otter Boats and Technical Assistant at Principial provided a solid foundation in fabrication and technical support. Benjamin holds a Level 2 Engineering degree from Chesterfield College.