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Caroline Girard has over 20 years of work experience, with a focus on IT and customer engagement systems. Caroline is currently working at Bausch Health Companies Inc. as the Senior Director of Customer Engagement Systems. Prior to this role, they were the IT Director of Commercial at the same company.

Before joining Bausch Health Companies Inc., Caroline worked at Accenture as a Senior Manager, specializing in Salesforce. Caroline was responsible for managing and implementing Salesforce solutions for clients during their three-year tenure.

Caroline also has a significant background in the pharmaceutical industry, having worked at Bristol-Myers Squibb for over 17 years. Their roles at Bristol-Myers Squibb included Lead Veeva Architecture & Release Management, Lead Veeva CRM Configuration (Global), IT Lead Veeva CRM, and IT Manager. These positions involved overseeing Veeva CRM implementation and configuration, as well as general IT management responsibilities.

Overall, Caroline Girard has a diverse range of experience in IT, Salesforce, and pharmaceutical industry-specific roles, making their a valuable asset in customer engagement system management and implementation.

Caroline Girard attended Cegep Jonquiere but did not obtain a degree or a specified field of study. Additionally, they received certifications such as Salesforce Certified Administrator (SCA) in 2019 and various Agile-related certifications from Lynda.com in 2017.