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Jonathan Falcon is a Workforce Management Associate at BATHHOUSE, responsible for staffing needs across 18 warehouses in New York City. Previously, Jonathan worked at Gorillas as a Workforce Management/Planning & Performance Associate. With a background in Crew Planning at JetBlue Airways, Jonathan has experience coordinating crew schedules, addressing absences, and resolving crew disruptions efficiently. Jonathan holds a Bachelor's degree in Forensic Psychology from John Jay College.