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Cécile Pichard is an experienced professional currently serving as Onboarding Manager and Customer Care Manager at Batch since November 2021, alongside a role as Associée at Time for the Planet since March 2021, an organization dedicated to combating climate change. Prior experience includes positions such as Customer Success Manager at LabSense, where responsibilities involved managing a B2B client portfolio and coordinating editorial projects, and Brand Manager at Bemyvan. Cécile's earlier roles include Marketing Coordinator at COPLAN Consultant and Marketing and Customer Assistant at La Compagnie des Animaux, focusing on client management, product referencing, and quality assurance. Cécile has also gained experience in import-export through a brief internship at R&O and has educational qualifications from La Salle EMCI - Business School, among others, specializing in international development and commerce.