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Shanky Grover is an accomplished professional with a strong background in support operations and consulting. Currently serving as Support Operations Lead at Basware since August 2019, Shanky has progressed through various roles, including Support Consultant, Associate Consultant, and Trainee Consultant. Prior experience includes an internship as a PEGA Intern at Capgemini from January 2019 to April 2019. Academic qualifications comprise a Postgraduate Degree in International Business/Trade/Commerce from SVKM's Narsee Monjee Institute of Management Studies (NMIMS), completed in December 2021, and a Bachelor's degree in Electronics and Communications Engineering from Chandigarh Group of Colleges, Landran, Punjab, obtained in May 2019.