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Senyang Li is a seasoned professional with extensive experience in customer success management and technical consulting. Currently serving as a Senior Customer Success Manager at Basware since August 2013, Senyang Li focuses on building trust and partnerships with customers to enhance their satisfaction and streamline long-term strategies. Previous roles at Basware include Customer Success Manager and various positions in support and technical consultancy within the Asia Pacific region. Senyang Li's career began as a System Administrator at Beijing Capital International Airport, specializing in Oracle DBA and Unix System Administration. Academic credentials include a Master’s degree in Information Science from UNSW and a Diploma Certificate of Accounting from TAFE NSW.