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Mark Epstein has a wealth of work experience in the information technology field. Mark started their career at Corporate Software in 1993 as a Support Engineer. Mark then moved on to Stream International, where they worked as a Sales Engineer. In 1996, they joined Computer Associates as a Systems Engineer. After that, they worked at Internosis as a Consulting Engineer and at SiteRock Corp. as a Senior Systems Engineer. In 2002, Mark joined NACA - Neighborhood Assistance Corporation of America as the Director of Information Technology, a role they held until 2008. In the same year, they also began working at Basis Technology Corporation as the Director of Information Technology and Director of Dev/Ops & Information Technology. Since 2008, Mark has been working at Babel Street as the Director of Information Technology.

Mark Epstein attended Wayland High School from 1974 to 1978, where they obtained a diploma. Following high school, they attended Boston University from 1978 to 1979. Mark then transferred to the University of Colorado Boulder, where they studied Philosophy from 1979 to 1981. Finally, they attended the University of Massachusetts Amherst from 1981 to 1982, focusing on English.