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Matthew Kirk is a seasoned professional in the technical support and customer service sectors, currently serving as the Customer Service Manager for Bartell Machinery Systems since September 2021, focusing on Replacement Parts Group and Technical Service Support. Matthew previously held the role of Maintenance Reliability Lead at Essity for a brief period in 2021 and spent nearly two decades at Bartell Machinery Systems, where responsibilities included commissioning machines globally and providing technical support across more than 20 countries as a Technical Support Service Engineer 3. Early in Matthew's career, experience as an Industrial Electrician involved designing and wiring control cabinets, including PLC I/O, AC/DC drives, and control circuits. Matthew holds a 2-year Certificate in Electrical Technology from H.G. Sackett Technical Center and a General Studies High School diploma from Faith Christian School.