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Jonathan Walker is an experienced IT professional with a diverse background in technical support, network engineering, and computer systems management. Currently serving as a Regional Service Technician LVII at Pomeroy since June 2020, Jonathan specializes in POS repair, customer service, and trouble ticket management. Prior roles include Field Services Engineer at Barrister Global Services Network and Getronics, where responsibilities included hardware repair and systems troubleshooting. Jonathan has also worked as a Data Recovery Engineer at Fields Data Recovery, a Computer Technician at Shriners Hospitals for Children, and an Educational Assistant at Saint Louis Community College-Florissant Valley. Education includes a Bachelor's degree in Information Technology from Capella University, anticipated completion in June 2024, and prior coursework at St. Louis Community College.