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Ella Hughes is an experienced Housing Officer currently employed at Barcud Cyfyngedig since October 2020, following a substantial tenure at Metropolitan Thames Valley from July 2015 to October 2020, where responsibilities included managing complex tenancy issues and overseeing a team of Estate Coordinators. Prior roles span from Lettings Administrator at Stonewater to Repairs Administrator at Marches Housing Association, demonstrating a strong foundation in housing services and customer-focused administration. Ella is currently pursuing a CIH Level 5 Diploma in Housing and has completed multiple qualifications in housing practice and business administration, showcasing a commitment to professional development in the housing sector.