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Margaret Milsom is an experienced Senior Project Manager at Cambridge International Examinations since November 2013, where responsibilities include planning, designing, documenting, and managing business change through process improvement and technology-related projects. Additionally, Margaret holds the position of HomeLet Head of Business Change at Barbon Insurance Group, managing a team of change managers, business analysts, and user acceptance testers to deliver a diverse portfolio of business change projects while collaborating with stakeholders. Previous experience as a Project Manager involved utilizing Waterfall, Rapp, and Agile techniques for successful project delivery within governance frameworks, overseeing various internal projects ranging from product implementation to regulatory compliance and rebranding initiatives.