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Florian Zirkelbach is a skilled professional with a background in business administration. Currently serving as the Team Lead Customer Success Management at Speed Kit, Florian is responsible for the full onboarding of new customers and managing key accounts such as BMW, Decathlon, Carhartt WIP, and Snipes. With a strong focus on building and maintaining relationships with clients, Florian also collaborates with internal teams to provide valuable feedback and ensure client satisfaction. Prior to their current role, Florian gained experience in logistics planning and sales representation at companies such as ZF Group and Bierothek Group. Holding a Master of Science in Business Administration from Otto-Friedrich-Universität Bamberg, Florian combines their academic knowledge with their practical experience to excel in customer success management.