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Jeff Ball is currently employed as a Senior Unified Communications Engineer at Baptist Health System KY & IN since February 2017. Prior to this, Jeff held positions such as Unified Communications Engineer 2 at CBTS and Unified Communications Support Team Lead at West Unified Communications. With a background in troubleshooting and resolving client issues, Jeff has demonstrated their expertise in providing advanced phone system support and ensuring customer satisfaction throughout their career. Their experience in handling client escalations and providing technical assistance to team members highlights their strong leadership skills and dedication to resolving problems efficiently.