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Frances L. has been working in the product management field since 2021, beginning with a role at Next Insurance. Frances then moved to Federal Reserve Bank of San Francisco, where they held a Product Manager role in 2021. Prior to this, they were an Associate Product Manager at Varo Bank from 2019 to 2021, where they built and launched new customer acquisition flow and self-service features for the first digital-only US national bank and supported the development of cash advance product and savings product suite. Before that, they held two roles at Federal Reserve Bank of San Francisco from 2016 to 2019, as a Senior Business Systems Analyst / Product Owner and a Data Analyst. Frances L. started their career in 2014 as an Operations role at Cabezon Investment Group.

Frances L. holds a Bachelor of Arts (B.A.) in Economics from UC San Diego. Frances also holds a Certificate from General Assembly in User Experience Design, obtained in 2016. In 2018, Frances obtained a Certified Scrum Product Owner (CSPO) from the Scrum Alliance. In 2021, they obtained a Digital Product Management: Modern Fundamentals from Coursera.