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Irfan Hasan is a seasoned professional with extensive experience in account management and customer experience across various industries. Currently serving as a Fraud Education Specialist and Customer Experience Specialist at BANXA since February 2021, Irfan previously excelled as an Account Manager at CharityJob from March 2019 to September 2020, where key achievements included managing 200 charity clients and generating significant revenue with a 101% average renewal rate. Earlier roles include Business Relationship Manager at VDC Trading Ltd, achieving an annual closure of £1M in new business, and Senior Account Executive at USAA, where Irfan contributed to $10 million in insurance sales. With a Bachelor of Arts in Audio Production from SAE Institute London and a City and Guilds qualification in Sound Engineering from Mid Kent College, Irfan possesses a strong blend of technical and client relationship skills.