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Ellen Wester is a seasoned mortgage operations professional with extensive experience spanning over two decades in various roles within the mortgage industry. Currently serving as VP, Mortgage Operations Manager at BankFirst Financial Services since January 2022, Ellen has a proven track record in underwriting and operations management from positions at MortgageRight and ROCK MORTGAGE, among others. Expertise includes processing a diverse range of mortgage products, providing training to staff, ensuring compliance with regulatory and investor guidelines, and maintaining internal policy standards. Ellen's career also includes significant contributions to quality control and operational efficiency across multiple organizations, demonstrating a strong commitment to excellence in mortgage operations.