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Rich Coulter has a diverse work experience in the technology field. Starting in 2005, they worked as a Tier II Desktop Technician at QSS Group, Inc. In 2006, they became a Microsoft Administrator at Pella Corporation, where they led the deployment of Windows 7. From 2010 to 2012, they worked as a Technology Consultant and Solutions Architect at Hewlett-Packard, specializing in SCCM, Microsoft App-V, and Windows 7 deployment. Rich then moved on to roles such as Sr. Microsoft Systems Engineer at Vital Support Systems and Microsoft Systems Consultant at Alexander Open Systems, focusing on Microsoft System Center and operating system deployment. In 2014, they became a Sr. Systems Engineer at Brownells, Inc., and in 2015, they worked as a Microsoft Design Architect at AOS. Their most recent position is Vice President and Chief Technology Officer at Bankers Trust, where they are responsible for the Bank's technology roadmap and strategic planning efforts. Overall, Rich has extensive experience in Microsoft technologies, system architecture and design, and project management.

Rich Coulter obtained a B.S. Degree in Information Technology with a specialization in Network Administration from KU, from the years 2003 to 2007. In addition to their degree, they have obtained multiple certifications from Microsoft, including Microsoft Certified Solutions Associate (MCSA) - Windows Server 2012, Microsoft Certified Solutions Expert (MCSE) - Desktop Infrastructure, Microsoft Certified IT Professional (MCITP) - Windows Server 2008, Microsoft Certified Solutions Expert (MCSE) - Private Cloud, Microsoft Certified Professional (MCP) - Core Solutions of MS Lync Server 2013, Microsoft Certified Technology Specialist (MCTS) - Administering and Deploying System Center 2012 Configuration Manager (C*) Charter Member, Microsoft Certified Solutions Associate (MCSA) - Windows 7, Microsoft Certified Technology Specialist (MCTS) - Windows 7 and Office 2010, Deployment, Microsoft Certified Technology Specialist (MCTS) - Microsoft Desktop Optimization Pack, Configuration, Microsoft Certified Technology Specialist (MCTS) - Microsoft Deployment Toolkit 2008, Microsoft Certified IT Professional (MCTIP) - Enterprise Desktop Administrator on Windows 7, Microsoft Certified Technology Specialist (MCTS) - Windows 7, Configuring (C*) Charter Member, Microsoft Certified Technology Specialist (MCTS) - Microsoft System Center Configuration Manager 2007, Configuration, and Microsoft Certified Technology Specialist (MCTS) - Windows Server 2008 Network Infrastructure, Configuring. Rich also obtained a Digital MBA for Technology Leaders from CTO Academy in September 2023.