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Carol Miller, CPCU, CLCS, RCC has a diverse work experience spanning over three decades. From 1993 to 2020, they held various sales and management positions at Nationwide Insurance, starting as a Master Claims Representative and progressing to roles such as Associate Agency Manager, Sales Technical Specialist, District Sales Manager, Sales Director, and Sales Associate Vice President. In 2020, they explored business ownership opportunities and eventually purchased a Strickland Brothers 10 Minute Oil Change franchise, where they established the strategic and operational direction for the company. Currently, they are the Director of Sales at Bankers Insurance Group, a position they assumed in 2023.

Carol Miller, CPCU, CLCS, RCC obtained their Bachelor of Science in Business Administration (BSBA) with a focus on Finance from the University of Central Florida, where they studied from 1982 to 1986.

In addition to their formal education, Carol has also earned several certifications. Carol completed a course on Delivering Employee Feedback from LinkedIn in July 2020. Furthermore, they hold licenses in Property and Casualty as well as Life and Health from the State of Florida, although the specific dates of obtaining these licenses are not provided.