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Jinesh Chauhan

Head of Customer Success at Banked

Jinesh Chauhan has extensive work experience in various roles in the payments and technology industries. Jinesh is currently the Head of Customer Success at Banked, a global payments network. In this role, they focus on improving the customer experience, payment security, business efficiency, and cost effectiveness.

Prior to joining Banked, Jinesh worked at PayPal where they held several positions. As the Head of Sales Operations, Partner, Europe, they led the sales operations for the European partners. Jinesh also served as a Senior Solutions Consultant, building relationships and selling new features to PayPal's enterprise merchants and channel partners. Additionally, Jinesh worked as a Mobile Solution Consultant, responsible for mobile solutions in the UK and Germany, and as a Sales Engineer, where they analyzed merchant pain points and tailored the PayPal value proposition to their needs.

Before PayPal, Jinesh gained experience as a Project Manager at Movement Digital Limited. In this role, they oversaw project delivery, control, and sales support. Jinesh also acted as the technical authority on Vodafone MMS campaigns.

Earlier in their career, Jinesh worked as a Technical Consultant at Trayport, where they provided technical consulting services. Jinesh also worked as a Technical Support Engineer at Nokia, responsible for supporting their interactive advertising services, and as a Campaign Manager at Enpocket, managing marketing MMS messages.

Throughout their career, Jinesh has demonstrated strong leadership skills and a commitment to enhancing customer experiences.

Jinesh Chauhan completed their education with a Bachelor of Science degree in Computer Science from The University of Manchester, where they studied from 2004 to 2008. Jinesh obtained a 2:1 classification for their degree. Prior to that, they attended Luton Sixth Form College from 2002 to 2004, where they pursued A Levels in subjects like Maths, Computer Science, Chemistry, and Business Studies. In addition to their formal education, Jinesh obtained the Six Sigma Foundations certification from LinkedIn in November 2021.

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