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Carole Suen has over 14 years of work experience in various communication and marketing roles. Carole is currently the Head of Communications and Data Marketing at Bank of Singapore, Asia's Global Private Bank since June 2018. Prior to that, they worked as the Head of Corporate Practice at Cohn & Wolfe from February 2017 to May 2018. From August 2014 to January 2017, they served as a Communications Manager at HSBC Retail Banking and Wealth Management. Before that, they worked as a Manager in the Corporate Practice at Burson-Marsteller from April 2011 to July 2014. Carole also has experience as a Projects Manager at The Hong Kong Institute of Directors from June 2006 to December 2010. Carole started their career as a Corporate Communications Intern at CITIC Ka Wah Bank, Hong Kong in April 2005. Carole also had a marketing communications intern role at South China Morning Post SCMP in May 2004.

Carole Suen pursued an exchange program in communications and journalism at Ohio University from 2005 to 2006. Prior to this, they obtained a BSSc degree in Communication with a focus on Public Relations and Advertising from Hong Kong Baptist University, where they attended from 2002 to 2006.