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Elmustafa Ahmed is a seasoned professional with expertise in project management, business development, and technical support, holding certifications in PMP®, Lean Six Sigma®, and Cloud Services. As the Enterprise Projects Manager for Transformation at Bank of Khartoum since December 2021, Elmustafa successfully managed over 15 end-to-end projects, achieving a 95% customer satisfaction rating and contributing to an 18% growth in business. Prior experience includes roles as a Geo Marketing/Business Development Specialist at DAL Food, where innovative strategies led to a 25% increase in customer satisfaction and an 18% boost in revenue, and as ICT Technical Support at DAL Group, enhancing service quality by 35%. Elmustafa holds a Master's degree in Geoinformatics and a Bachelor's degree in Telecommunications Engineering, complemented by earlier experience as a Teaching Assistant and Technical Sales Executive.