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Kelli Carino is a Documentation and Communication Specialist with a Bachelor of Science in Financial Services from Penn State University and a Master of Business Administration from University of Phoenix. Kelli has extensive experience in creating and maintaining policies and procedures, analyzing project requests, managing client relationships, and handling financial transactions accurately. Their most recent role at Bank of Bird-in-Hand involves developing high-quality documentation and recommending process improvements with input from subject matter experts. Throughout their career, Kelli has showcased strong attention to detail and a dedication to efficient and effective communication within financial institutions.