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Yves Kaufmann is a Business Analyst and Project Lead at Bank CIC in Switzerland since April 2016, where responsibilities also include serving as Technology & Operational Services Office Manager. Prior to this role, Yves Kaufmann held positions as a Client Administration Specialist at Schweizer Armee from June 2014 to March 2015 and as a Call Center Specialist at Bank Coop AG from August 2009 to July 2014, after completing an apprenticeship in banking. Yves Kaufmann earned a Bachelor of Science in Business Information Technology from the University of Applied Sciences and Arts Northwestern Switzerland FHNW between 2017 and 2021.