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Malcolm Stringer is an experienced process management and operations optimization professional currently serving as Manager, Process Management at Bank Australia since September 2022. In this role, Malcolm leads a team focused on documenting the bank's current processes, emphasizing risk documentation for business resilience and compliance with APRA's CPS230 requirement. Prior to this, Malcolm held several significant positions at IAG, including Manager, Portfolio Business Analysis and Manager, Process Management, contributing to strategic change initiatives and process governance. Malcolm's earlier experience at UniSuper as Continuous Improvement Leader and at National Australia Bank in various analytical roles showcases a strong foundation in process improvement and project management. Malcolm holds a Graduate Certificate in Business Administration from Deakin University.