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Kim Desai is a seasoned technology professional currently serving as Manager of Service Desk and Site and Field at Spark Power since December 2022. In addition to this role, Kim has been working as an Information Systems Technician at Banff Lodging Company since November 2021. Previous positions include Technology Support Supervisor at Alamo Colleges, Director of Technology Support Services at Our Lady of the Lake University, and PC Technician roles at San Antonio Express-News and Getronics. Furthermore, Kim contributed as a Microsoft IT Academy Tutor at St. Philips College. Kim holds a Bachelor of Science in Computer Information Systems Security from Our Lady of the Lake University and an Associate of Applied Science in Network Administration from St. Philips College.