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Bianca Augusto is an accomplished Account Relationship Manager at Banco Safra since October 2018, with extensive experience in client relationship management across various financial institutions. Prior to Banco Safra, Bianca held positions at Itaú Unibanco from 2007 to September 2018 as Gerente de Negócios Empresas, focusing on client engagement and sustainable results in medium to large enterprises. Additionally, Bianca was a Gerente de relacionamento comercial at Unibanco from 2001 to 2007, emphasizing a customer-centric approach. Academic qualifications include an MBA in Gestão Comercial from FGV - Fundação Getulio Vargas, a Pós Graduação in Marketing from Universidade Candido Mendes, and a Bachelor's degree in Serviço Social from Universidade Federal do Rio de Janeiro.